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	<title>Shelagh Joyce McLellan Portfolio</title>
	<link>http://www.shelaghjoyce.com</link>
	<description>Shelagh Joyce McLellan Portfolio</description>
	<pubDate>Sat, 10 Nov 2012 16:38:44 +0000</pubDate>
	<generator>http://www.shelaghjoyce.com</generator>
	<language>en</language>
	
		
	<item>
		<title>Abracadata</title>
				
		<link>http://www.shelaghjoyce.com/Abracadata</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Abracadata</comments>

		<pubDate>Sat, 10 Nov 2012 16:38:44 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[visual, information design]]></category>

		<guid isPermaLink="false">1241560</guid>

		<description>&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/title images_12.11.102_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload.cargocollective.com/1/3/96899/1241560/title images_12.11.102_o.jpg" data-mid="23387837"  border="0" align="left"/&#62;Research Assistant / Co-op 
 
January - April 2011

Joey Chung
Vince Lo 
Rachel Simpson
Shelagh McLellan

Emily Carr University
BC. Children's Hospital
Funded by NSERC 

INTRODUCTION
A visual simulation of the impact of physician assistants on the hospital processing flow. Abracadata is a research project lead by an instructor with three other students collaborating with a Ph.D candidate at the BC Children's hospital. &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo9_9_1000.jpg" width="1000" height="477" width_o="1427" height_o="682" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo9_9_o.jpg" data-mid="23385001"  border="0" align="left"/&#62;

CONTEXT
The Ph.D candidate is using the simulation software Arena to showcase the impact of physician assistants in the Canadian healthcare system. This software is very technical and does not clearly communicate the message. Our goal was to make this complex information easy to understand by creating visualizations of the data that the stakeholders could relate to. Our project focused mainly on the visualization of data gathered by the BC Children's research team. Our final prototype aimed to improve the display of patient flow, triage waiting times, and offer a direct correlation between the visualization above and the data represented below. 

&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo_o.jpg" data-mid="23384821"  border="0" align="left"/&#62;


Arena Data Breakdown
In order to visualize the data, it was essential to analyze and simplify it. By creating a number of mind-maps based on Quynh’s data model and simplifying them to essential areas, we were able to create a visual model. We also identified key data matrices to highlight patient flow, cost, time and resources.  &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo5_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo5_o.jpg" data-mid="23384830"  border="0" align="left"/&#62;

Personas
Through discussion with Quynh and research of a number of perspectives on health care, we developed a set of personas to represent key stakeholders in the project. With further feedback from Quynh, we identify “Timothy” and “Barbara”—the hospital administrator and the committee clerk on senate—as our primary target audiences.These documents helped us to make appropriate design choices as the project progressed.&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo2_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo2_o.jpg" data-mid="23384822"  border="0" align="left"/&#62;

IdeationDuring the ideation phase we came up with 3 different directions. A video, an isometric view and an info graphic.
&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo3_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo3_o.jpg" data-mid="23384824"  border="0" align="left"/&#62;

Defining the problem
Through an investigation of the different matrices, it became clear that processing time, time waiting in queue, and the number of people in the queue were the primary indicators of displaying the impact of physician’s assistants on the hospital system. We also found it important to break down the different stages or areas so that one could see the linear process going through the hospital system.  &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo4_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo4_o.jpg" data-mid="23384826"  border="0" align="left"/&#62;

Visual Vocabularly A simple and clear visual vocabulary was essential, in order to put the focus on data rather than aesthetics. The Canadian Triage and Acuity Scale (CTAS) for all incoming patients uses colors for classifying different levels of acuity. We leveraged and used this color system as the basis of our color palette and to furthermore, connect with already existing visual identity within the BCCH emergency environment.  &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo6_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo6_o.jpg" data-mid="23384834"  border="0" align="left"/&#62;

VisionThe vision for the project was to create a tool that could be used for presenting Quynh’s thesis to the key stakeholders. It was about distilling what felt like a complicated and cluttered data set (in Arena) into a simple representation of a complex data model. &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo7_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo7_o.jpg" data-mid="23384836"  border="0" align="left"/&#62;

Visual Design The final visual language aims to show clarity in the iconography of patients, and hospital staff. &#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo8_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo8_o.jpg" data-mid="23384838"  border="0" align="left"/&#62;

Interactive Prototype The proof of concept consists of a scrollable webpage, designed with Illustrator and built in Dreamweaver. Each step in the Emergency Department process is seperated, and represented graphically/spacially as well as in terms of key data points. The left margin stays constant to indicate which data is being represented.&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo9_9_1000.jpg" width="1000" height="477" width_o="1427" height_o="682" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo9_9_o.jpg" data-mid="23385001"  border="0" align="left"/&#62;


&#60;img src="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo10_1000.jpg" width="1000" height="707" width_o="1427" height_o="1009" src_o="http://payload.cargocollective.com/1/3/96899/1241560/portfolio redo10_o.jpg" data-mid="23384841"  border="0" align="left"/&#62;

Process Book (Print Version)
Full Presentation
Working Prototype</description>
		
		<excerpt>Research Assistant / Co-op    January - April 2011  Joey Chung Vince Lo  Rachel Simpson Shelagh McLellan  Emily Carr University BC. Children's Hospital Funded by...</excerpt>

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	</item>
		
		
	<item>
		<title>Re:Play </title>
				
		<link>http://www.shelaghjoyce.com/Re-Play</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Re-Play</comments>

		<pubDate>Sat, 10 Nov 2012 16:16:40 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[service, strategy]]></category>

		<guid isPermaLink="false">1228405</guid>

		<description>&#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/title images_12.11.103_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload.cargocollective.com/1/3/96899/1228405/title images_12.11.103_o.jpg" data-mid="23387129"  border="0" align="left"/&#62;Directed Studies

September 2010 - April 2011

Rachel Kroft
Shelagh McLellan
David Aitken 

Faculty: Tom Becher

Project Blog
Website

INTRODUCTION
Re:Play is a social website for sharing resources within the creative community in Vancouver. It is an Emily Carr University sister site for posting, finding and sharing resources within the creative community. The need for this site was found when we realized that every year students are re-inventing the wheel on where to find resources for their projects. We created a collaborative space where people could share the best places to get stuff printed, where to buy fabric or online sources for 3D printing. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/Screen shot 2012-11-10 at 23.10.27_1000.png" width="1000" height="633" width_o="1262" height_o="800" src_o="http://payload.cargocollective.com/1/3/96899/1228405/Screen shot 2012-11-10 at 23.10.27_o.png" data-mid="23387583"  border="0" align="left"/&#62;

CONTEXT
This project was not merely about making a website, it was truly dissecting what the need is, branding, advocating the project within staff and students at the school, exploring business models and learning about service oriented start-ups.  &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.10_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.10_o.jpg" data-mid="23387137"  border="0" align="left"/&#62;

InsightRachel Kroft and I were discussing how there was no record of where previous students have found resources and therefore we started a google document and invited our friends to share their resources.  &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.103_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.103_o.jpg" data-mid="23387139"  border="0" align="left"/&#62;

OpportunityThis illustration represents all the resources Lisa used in her graduation project. Conclusion was that we indeed could pull together a lot of resources if they were shared, but there was no accessible way of sharing these. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.102_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.102_o.jpg" data-mid="23387138"  border="0" align="left"/&#62;

Resource Database ProposalWe proposed a resource database which would connect students, staff and local creative and vendors &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.106_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.106_o.jpg" data-mid="23387143"  border="0" align="left"/&#62;&#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.107_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.107_o.jpg" data-mid="23387145"  border="0" align="left"/&#62;

ProcessThe journey we took on this project consisted of speaking to a lot of people, information architecture, drupal prototype, SWOT analysis, competitive analysis, survey and co-creation session with peers.  
&#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.104_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.104_o.jpg" data-mid="23387140"  border="0" align="left"/&#62;  &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.105_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.105_o.jpg" data-mid="23387142"  border="0" align="left"/&#62; &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.108_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.108_o.jpg" data-mid="23387146"  border="0" align="left"/&#62;&#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.109_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.109_o.jpg" data-mid="23387147"  border="0" align="left"/&#62;

Website ScenarioScenario for how the resource database would be used &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1011_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1011_o.jpg" data-mid="23387149"  border="0" align="left"/&#62;

Mobile ScenarioScenario for how it could be used in a mobile scenario &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1012_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1012_o.jpg" data-mid="23387150"  border="0" align="left"/&#62;

Business ModelsExploring the business operation possibilities  &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1010_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1010_o.jpg" data-mid="23387148"  border="0" align="left"/&#62;

Visual LanguageCreating visual briefs to build identity of the website &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1013_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1013_o.jpg" data-mid="23387153"  border="0" align="left"/&#62;

Logo Explorations
Brainstorming the logo to fit within the existing Emily Carr sister sites &#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1014_1000.jpg" width="1000" height="600" width_o="1694" height_o="1017" src_o="http://payload.cargocollective.com/1/3/96899/1228405/12.11.1014_o.jpg" data-mid="23387154"  border="0" align="left"/&#62;

Check out the website 
&#60;img src="http://payload.cargocollective.com/1/3/96899/1228405/Screen shot 2012-11-10 at 23.13.25_1000.png" width="1000" height="633" width_o="1262" height_o="800" src_o="http://payload.cargocollective.com/1/3/96899/1228405/Screen shot 2012-11-10 at 23.13.25_o.png" data-mid="23387631"  border="0" align="left"/&#62;</description>
		
		<excerpt>Directed Studies  September 2010 - April 2011  Rachel Kroft Shelagh McLellan David Aitken   Faculty: Tom Becher  Project Blog Website  INTRODUCTION Re:Play is a...</excerpt>

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		<media:thumbnail url="http://payload.cargocollective.com/1/3/96899/1228405/prt_1350120262.jpg" />

	</item>
		
		
	<item>
		<title>inTouch</title>
				
		<link>http://www.shelaghjoyce.com/inTouch</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/inTouch</comments>

		<pubDate>Sat, 10 Nov 2012 15:42:09 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[interaction, co-creation]]></category>

		<guid isPermaLink="false">1228443</guid>

		<description>&#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/title images_12.11.10_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload.cargocollective.com/1/3/96899/1228443/title images_12.11.10_o.jpg" data-mid="23386427"  border="0" align="left"/&#62;Interaction Design Studio

October - December 2009

Vanessa Whiteley
Shelagh McLellan

Emily Carr University

Essay written on Project

INTRODUCTION
inTouch is a non verbal communication tool to help bridge generation gaps. The device sends your thought and hand print to someone you care about without needing to find the right words to express your feelings.  

&#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images_1000.jpg" width="1000" height="772" width_o="1650" height_o="1275" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images_o.jpg" data-mid="22178830"  border="0" align="left"/&#62;


UNDERSTANDINGParticipatory Design WorkshopWhile doing a participatory workshop with a family we discovered that the kids did not know what to say to their grandparents on the phone, and would just pass the phone back to their mom. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images2_1000.jpg" width="1000" height="772" width_o="1650" height_o="1275" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images2_o.jpg" data-mid="22178832"  border="0" align="left"/&#62;

SurveyThis was the starting point for interviewing others about how they communicate with their family members, and discovered that often people want to let people know they are thinking about them or that they care about them, but not sure how to communicate this. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images3_1000.jpg" width="1000" height="772" width_o="1650" height_o="1275" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images3_o.jpg" data-mid="22178833"  border="0" align="left"/&#62;

THE STORYScenarioConcept Illustration. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images4_1000.jpg" width="1000" height="772" width_o="1650" height_o="1275" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images4_o.jpg" data-mid="22178834"  border="0" align="left"/&#62; 

System OverviewSystem overview of how it would work with wireless Arduinos. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images5_7_1000.jpg" width="1000" height="706" width_o="1650" height_o="1166" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images5_7_o.jpg" data-mid="23386899"  border="0" align="left"/&#62;

Storyboard 
&#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images6_8_1000.jpg" width="1000" height="331" width_o="1650" height_o="547" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images6_8_o.jpg" data-mid="23386854"  border="0" align="left"/&#62;

InstructionsInstructions of how it works. &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images7a_1000.jpg" width="1000" height="524" width_o="1650" height_o="865" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images7a_o.jpg" data-mid="23387000"  border="0" align="left"/&#62;



PrototypingWizard of Oz Prototype using thermochromatic paint and thermo wire &#60;img src="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images8_1000.jpg" width="1000" height="772" width_o="1650" height_o="1275" src_o="http://payload.cargocollective.com/1/3/96899/1228443/portfolio images8_o.jpg" data-mid="22178839"  border="0" align="left"/&#62;


[My contribution to the project: Illustrator drawings, sewing wizard of oz prototype, creation of survey, co-facilitated workshop, presentation materials, hacking of electronics]</description>
		
		<excerpt>Interaction Design Studio  October - December 2009  Vanessa Whiteley Shelagh McLellan  Emily Carr University  Essay written on Project  INTRODUCTION inTouch is a...</excerpt>

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		<media:thumbnail url="http://payload.cargocollective.com/1/3/96899/1228443/prt_1338733087.JPG" />

	</item>
		
		
	<item>
		<title>Diabeat</title>
				
		<link>http://www.shelaghjoyce.com/Diabeat</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Diabeat</comments>

		<pubDate>Mon, 22 Oct 2012 16:31:27 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[visual, information design]]></category>

		<guid isPermaLink="false">4294687</guid>

		<description>&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/title images_12.08.04-diabeat_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/title images_12.08.04-diabeat_o.jpg" data-mid="22806470"  border="0" align="left"/&#62;Multilayering 

2 weeks, February 2012

Shelagh McLellan

Umeå Institute of Design

Tutor: Vitório Benedetti (Nokia Maps)








CONTEXT
For this project I decided to focus on data visualization for people who have Diabetes. The inspiration came from spending 2 weeks one summer with one of my relatives who has diabetes. A main focus of the course is on storytelling and graphical visualizations of information. Although I thought it was an exciting topic to tackle for out multilayering course, I had no idea what he really has to measure and what the numbers mean to him or how they related to each other. So I picked up the phone and called Bob. 


&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress0_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress0_o.jpg" data-mid="23033104"  border="0" align="left"/&#62;

UNDERSTANDING 
He checks his blood sugar 6-8 times a day.
He checks his blood sugar before each meal, and 2h after each meal.
He always checks blood sugar at 10am and 3pm.
His blood sugar target is 6.5.
If his blood sugar gets too low it is dangerous.
He has a pump that calculates how much insulin he needs to take based on what his blood sugar is, and how many carbohydrates he is going to consume.
He counts all the carbs he eats.
 The pump releases 40% of insulin once the button is pressed, and the other 60% is injected gradually over the next 30minutes.
About 10% of his required dosage is injected every 3 minutes in small doses.
If he eats snacks during the evening, he might need insulin during the night.
Once a week he is supposed to check his blood pressure and pulse.
An ideal blood pressure for him is at 100/50
Food = energy = a need to exercise
If he exercises he does not need to inject as much insulin, about 50% less.
Excessive weight gain would be an issue. 



EXPLORING
Based on this information about his routines I was able to start sketching some ideas.&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6365_1000.JPG" width="1000" height="666" width_o="2048" height_o="1365" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6365_o.JPG" data-mid="22720328"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6383_1000.JPG" width="1000" height="666" width_o="2048" height_o="1365" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6383_o.JPG" data-mid="22720417"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6376_1000.JPG" width="1000" height="666" width_o="2048" height_o="1365" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/IMG_6376_o.JPG" data-mid="22721185"  border="0" align="left"/&#62;



ITERATING
We had skype tutoring from Vitorio and my peers gathered to provide feedback on each others concepts, and to share inspiration. 
&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress_o.jpg" data-mid="22806563"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress2_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress2_o.jpg" data-mid="22806566"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress3_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress3_o.jpg" data-mid="22806569"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress4_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress4_o.jpg" data-mid="22806572"  border="0" align="left"/&#62;


VISUALIZING
Final visualization of the iphone application and web application. I continued working on the visuals after the project presentation as I did not feel it had reached its full potential. I still feel there is room for improvement and think of new ideas of how I might improve it. Never ending iteration. 
&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress5_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress5_o.jpg" data-mid="22806617"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress6_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress6_o.jpg" data-mid="22806618"  border="0" align="left"/&#62;&#60;img src="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress7_1000.jpg" width="1000" height="599" width_o="1292" height_o="775" src_o="http://payload99.cargocollective.com/1/3/96899/4294687/portfolio_progress7_o.jpg" data-mid="22806622"  border="0" align="left"/&#62;</description>
		
		<excerpt>Multilayering   2 weeks, February 2012  Shelagh McLellan  Umeå Institute of Design  Tutor: Vitório Benedetti (Nokia Maps)         CONTEXT For this project I...</excerpt>

		<!--<wfw:commentRss></wfw:commentRss>-->

		<media:thumbnail url="http://payload99.cargocollective.com/1/3/96899/4294687/prt_1350840364.jpg" />

	</item>
		
		
	<item>
		<title>Morph</title>
				
		<link>http://www.shelaghjoyce.com/Morph</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Morph</comments>

		<pubDate>Mon, 04 Jun 2012 17:49:18 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[service design, storytelling, user experience]]></category>

		<guid isPermaLink="false">3519782</guid>

		<description>&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/title images_12.08.04_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/title images_12.08.04_o.jpg" data-mid="22157325"  border="0" align="left"/&#62;Design Ethnography &#38; Service Design
10 weeks, March - May 2012

Doris Feurstein
Daniel Jansson
Shelagh McLellan

Umeå Institute of Design
Interactive Institute (Stockholm)
Microsoft (Redmond)

 Process Blog 

INTRODUCTION 
During this service design project we had the opportunity to understand the immigration process to sweden from many different users and perspectives by doing ethnographic research for three weeks. The remaining seven weeks were spent exploring different methods, co-creation, ideation, storytelling and concept development. The aim of the project was to create a holistic Swedish learning experience integrated into daily activities that supports ‘language as participation.’ Why?
Moving to a new country involves adapting to a new culture and lifestyle, while often learning a new language. Although the most powerful way of learning a language is through getting to know locals, how does one meet and create a meaningful connection with locals when one is a newcomer? This is the challenge we tried to battle.  





What is morph? 
“Morph is with you from your first day in Sweden. It encourages you to create a language around the things which are important to you. It connects you to like minded people through participating in social activities, providing a way into Swedish society.”   
How did we get there? Check out the full process blog at 
 

PEOPLE AND THEIR STORIES




&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph_o.jpg" data-mid="22157168" caption="Swedish statistics of the percentage of immigration for each type, work immigrant, refugee, family tie and international students. &#38;lt;br&#38;gt;" border="0" align="left"/&#62;

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph2_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph2_o.jpg" data-mid="22157173" caption="The first three weeks of the project was focused on ethnography and seven people who had immigrated to Sweden were interviewed. &#38;lt;br&#38;gt; " border="0" align="left"/&#62;

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph3_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph3_o.jpg" data-mid="22157176" caption="The day of Robyn is an example of how we documented peoples experiences and then translated them to stories which pointed out a few insights. &#38;lt;br&#38;gt;" border="0" align="left"/&#62;

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph4_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph4_o.jpg" data-mid="22157179" caption="A journey mapping method was used to capture their routines and journey of learning Swedish. Parts of these mappings were combined with direct quotes from the user to write a story about the key insights from the interview. The stories were significant for capturing the most important insights, further analysis and finding opportunity areas. &#38;lt;br&#38;gt;" border="0" align="left"/&#62;

{image }

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph8_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph8_o.jpg" data-mid="22157197" caption="In addition to the interviews conducted, four cultural probe kits were handed out to four potential users with diverse stories of how they moved to Sweden. The kit included a disposable camera, a Swedish language usage diary, question cards and a map to fill out places they go in the city. This gave further insight into how the participants see their life, community, relationships and what things are important to them as well as the use of swedish in their everyday life. A commonality we found is that writing Swedish was very hard and not practiced on a daily basis.&#38;lt;br&#38;gt;" border="0" align="left"/&#62;


FOCUS AREA

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph12_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph12_o.jpg" data-mid="22157212" caption="The language is often seen as something to first master in order to be a part in Swedish social activities and making friends. What if language learning happens during social activities? What if people learn with and from native speaker during these activities? &#38;lt;br&#38;gt;" border="0" align="left"/&#62;

{image 09}

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph10_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph10_o.jpg" data-mid="22157207" caption="To visualize which stakeholders might be involved in the service these immigration journey mappings were created. The journey is split into 3 parts; before arriving in Sweden, within first week of arrival and the first couple of months. These stakeholders or locations were seen as opportunity areas in which the service could be implemented to complement the existing immigration journey.&#38;lt;br&#38;gt;" border="0" align="left"/&#62;



RESEARCH FINDINGS VIDEO 
In this video we tried to summarize all the insights we discovered when talking to people about their experiences, and then summarize what some of the larger themes would be in order to create a better Swedish learning experience.





IDEATION &#38; EVALUATION 
IdeationWhen brainstorming ideas they were often focused on one touch point and keeping in mind the existing immigration journey. Multiple touch points were  then combined to create a holistic experience. Some themes that emerged early on were that the service should be with you from the first day in your new country, track your progress and integrate in your daily activities.&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph11_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph11_o.jpg" data-mid="22157210"  border="0" align="left"/&#62;

Co-creation WorkshopThe ideation process uncovered many unanswered questions and opportunities. The three themes explored in the workshop were inspired by the immigration journey; ‘introduction to Swedish - with you from first day’ ‘combining Swedish learning with daily activities’ and ‘visualizing language progress’. Each activity in the workshop addressed one theme.
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints8_1000.jpg" width="1000" height="300" width_o="1333" height_o="400" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints8_o.jpg" data-mid="22157881"  border="0" align="left"/&#62;

Stakeholder WorkshopAlong with the project tutors, two people from Microsoft Redmond attended the stakeholder workshop, where they participated in activities exploring people’s behaviour in groups and how one might form a community without having a preset common interest.

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints9_1000.jpg" width="1000" height="300" width_o="1333" height_o="400" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints9_o.jpg" data-mid="22157882"  border="0" align="left"/&#62; 
Paper Mock-up
In order to test the concept Arash flipped through the paper mock-up where he was presented with the signup process for Morph. The sign-up process simulated what a first time users experience would be, and was a good way to move away from the designerly way of explaining concepts and rather see how the concept would need to visualized and explained so that it would make sense for the user. 
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints10_1000.jpg" width="1000" height="300" width_o="1333" height_o="400" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints10_o.jpg" data-mid="22157884"  border="0" align="left"/&#62;

Wireframes &#38; Physical EvidenceAfter feedback from Arash the next step was to consider the other touchpoints in the service journey besides the web portal. When meeting with Leona and Ali they were first given a postcard, a map and digital wireframes of the sign-up process that they walked through. The feedback included information of what they would like to have on the map, and how they would like to keep the postcard.

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints11_1000.jpg" width="1000" height="300" width_o="1333" height_o="400" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints11_o.jpg" data-mid="22157887"  border="0" align="left"/&#62;
Mobile phone wireframesEarly wireframes of the interactive prototype Leona was able to walk through with us. 

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph13_1000.jpg" width="1000" height="650" width_o="2048" height_o="1332" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.10.06_portfolio_morph13_o.jpg" data-mid="22157213"  border="0" align="left"/&#62;

TOUCHPOINTSThe Morph service consists of the following physical evidences or touchpoints. Postcard / map / wifi cube / web&#38;mobile portal and event bracelets.
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints_o.jpg" data-mid="22157258"  border="0" align="left"/&#62;

Postcard The postcard is sent to you with your visa from the Swedish embassy in your homeland. It has scratchable words that will morph into Swedish when scratched. It is the first contact and introduction to Morph, and is connected to the embassy to build up the credibility of the service.&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints2_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints2_o.jpg" data-mid="22157259"  border="0" align="left"/&#62;

Welcome PackageThe first contact with Morph in Sweden is a package is waiting for you with a map and a Wi-Fi cube. Morph connects you to the first basic needs such as stores and governmental agencies. The cube provides instant internet access once you connect to a browser and sign up with morph.Map The map has eight locations of suggested places that you should check out during your first week in Sweden, this includes the closest grocery store, tax office, second hand store, migration board office and a bike shop. These locations and needs were inspired by comments from people during the co-creation workshop and user testing.&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints3_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints3_o.jpg" data-mid="22157260"  border="0" align="left"/&#62;


Web portal During sign up morph will ask in what kind of mood the user wants to be in. Consequently a relevant question is asked to find out a good memory from the users past.  The user answers the question with maximum 200 characters, and this response is used as a means of tailoring event suggestions to the user.
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints4_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints4_o.jpg" data-mid="22157261"  border="0" align="left"/&#62;&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph2_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph2_o.jpg" data-mid="23322144"  border="0" align="left"/&#62;

EventsThe events are divided into three different categories; basic needs, existing events (independently organized) and Morph events (organized by the Morph service) Upon arrival at an event you receive an armband with morphed text. The armband serves as a conversation starter and has some words morphed into Swedish.
 &#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints6_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints6_o.jpg" data-mid="22157263"  border="0" align="left"/&#62;

Phone application The service app is structured very simply. The categories one can choose between are ‘events’, ‘moments and memories’ and the ‘mood’ you want to feel like. The mood is the first indication of how the system will suggest questions and events. Morph assists people to have meaningful conversations with each other. In order to have a conversation people use their past experiences to build up on to. When moving to a new country all the past experiences are attached to the previous environment and friends from your homeland. When in a new country, these memories that are a part of you seem detached. Morph helps to bring these experiences and memories that define a person identity back to life, so that every newcomer can speak about their own personal stories with joyfulness.


&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints7_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints7_o.jpg" data-mid="22157265"  border="0" align="left"/&#62;
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph3_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph3_o.jpg" data-mid="23322146"  border="0" align="left"/&#62;&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph4_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph4_o.jpg" data-mid="23322147"  border="0" align="left"/&#62; &#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph5_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph5_o.jpg" data-mid="23322148"  border="0" align="left"/&#62; &#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph6_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph6_o.jpg" data-mid="23322150"  border="0" align="left"/&#62;

Wifi Cube Progress Besides providing internet access, the cube also serves as a passive reminder by displaying your Morph progress on its four active sides.The top side of the cube displays a word cloud which changes over time depending on which words you have morphed.Words morphed often in the interface, meaning a word that has not been understood fully, will show up in bigger size on the cube. Words which have been morphed less often show up smaller, giving an easy way to see which words are most important to practice.

&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints5_1000.jpg" width="1000" height="300" width_o="2048" height_o="614" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/touchpoints5_o.jpg" data-mid="22157262"  border="0" align="left"/&#62; &#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph_1000.jpg" width="1000" height="650" width_o="1735" height_o="1129" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.11.08_portfolio_morph_o.jpg" data-mid="23322142"  border="0" align="left"/&#62; 


BLUEPRINT The blueprint visualizes all the aspects of the service, including locations, physical evidence, user actions, staff action, behind the scenes staff actions and connections to other services and database connections. 
&#60;img src="http://payload60.cargocollective.com/1/3/96899/3519782/12.05.30_blueprint_update-01_1000.jpg" width="1000" height="319" width_o="2048" height_o="653" src_o="http://payload60.cargocollective.com/1/3/96899/3519782/12.05.30_blueprint_update-01_o.jpg" data-mid="22157766"  border="0" align="left"/&#62;


VIDEO OF FINAL PRESENTATION


Download pdf Report
Download pdf Blueprint</description>
		
		<excerpt>Design Ethnography &#38; Service Design 10 weeks, March - May 2012  Doris Feurstein Daniel Jansson Shelagh McLellan  Umeå Institute of Design Interactive Institute...</excerpt>

		<!--<wfw:commentRss></wfw:commentRss>-->

		<media:thumbnail url="http://payload60.cargocollective.com/1/3/96899/3519782/prt_1350120097.png" />

	</item>
		
		
	<item>
		<title>Snow Ninja</title>
				
		<link>http://www.shelaghjoyce.com/Snow-Ninja</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Snow-Ninja</comments>

		<pubDate>Sat, 03 Mar 2012 14:05:14 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[sound design, storytelling, experience]]></category>

		<guid isPermaLink="false">2918229</guid>

		<description>&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/title images_12.08.042_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/title images_12.08.042_o.jpg" data-mid="22160886"  border="0" align="left"/&#62;Sound Design 
2 weeks, February 2012

Miha Feus
WIlliam Van Beek
Shelagh McLellan

Umeå Institute of Design
Interactive Institute (tutor)


INTRODUCTION
Created for the sound design project at Umeå Institute of Design, where we collaborated with advanced product design students. Our concept explored how sound could create a better experience while buried in an avalanche. The product itself would consist of an air filled surface marker connected to a a mask that the person wears in order to also get oxygen from the surface so that they can breathe longer when buried in snow. 




The Story 

&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation2_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation2_o.jpg" data-mid="22159730" caption="Hi, My name is Alex" border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation3_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation3_o.jpg" data-mid="22159765" caption="Last April a group of us drove from Lake Tahoe, California to Haines, Alaska" border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation4_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation4_o.jpg" data-mid="22161588" caption="Why we went all that way? Because sledding in Haines pass is out of control good" border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation5_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation5_o.jpg" data-mid="22161590" caption="We were 8 people, 4 snowmobiles, a guide and a whole lotta gear. We all had packs, avalung breathing tubes, probes, beacons, and shovels in case of an avalanche." border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation7_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation7_o.jpg" data-mid="22161596" caption="Within 20 seconds I tumbled 400m down the mountain" border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation9_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation9_o.jpg" data-mid="22161599" caption="Just before the snow started to settle my glove had fallen off, which served as an excellent visual clue for my friends to find me quicker. If they had used beacons it would have taken much longer. " border="0" align="left"/&#62;
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation10_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation10_o.jpg" data-mid="22161607" caption="It took 4.28 minutes until my friends had dug me out. It was the longest minutes of my life, but probably the shortest time anyone has been buried in an avalanche. It still gives me the chills, and it is amazing I didn’t break any bones. " border="0" align="left"/&#62;






TIME IS ESSENTIAL
Within 15 minutes you will die from suffocation unless you have an Avalung breathing tube. On average it takes 45minutes for a helicopter with help to arrive.   With an avalung you can breathe for 60 minutes. If you haven't already died, after 120 minutes you will die from hypothermia.   

&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation14_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation14_o.jpg" data-mid="22161688"  border="0" align="left"/&#62;
 
SNOW NINJA CONCEPT
Snow Ninja not only allows you to breathe while trapped under snow, but it also has a surface marker so that it is easier for help to find you. Additionally it provides sounds to   calm you down, and to provide you with information and how much time has actually passes. All of these features were based on insights from real stories from people who had been trapped in an avalanche. 
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation17_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation17_o.jpg" data-mid="22161693"  border="0" align="left"/&#62;

 Screenshots from video explaining the features


&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots_o.jpg" data-mid="22395120"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots2_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots2_o.jpg" data-mid="22395122"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots3_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots3_o.jpg" data-mid="22395124"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots4_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots4_o.jpg" data-mid="22395126"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots5_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots5_o.jpg" data-mid="22395128"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots6_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots6_o.jpg" data-mid="22395242"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots7_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots7_o.jpg" data-mid="22395133"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots8_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots8_o.jpg" data-mid="22395135"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots9_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots9_o.jpg" data-mid="22395138"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots10_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots10_o.jpg" data-mid="22395143"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots11_1000.jpg" width="1000" height="750" width_o="2048" height_o="1536" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/video_screenshots11_o.jpg" data-mid="22395149"  border="0" align="left"/&#62;
 
Sound Design Boards 
The main part of the exercise was to design the appropriate sounds for the product or experience. Here are the sound boards we create as a tool to design the right sounds. 
&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation16_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation16_o.jpg" data-mid="22161690"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation18_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation18_o.jpg" data-mid="22161694"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation19_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation19_o.jpg" data-mid="22161697"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation20_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation20_o.jpg" data-mid="22161698"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation21_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation21_o.jpg" data-mid="22161701"  border="0" align="left"/&#62;&#60;img src="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation22_1000.jpg" width="1000" height="750" width_o="1024" height_o="768" src_o="http://payload30.cargocollective.com/1/3/96899/2918229/12.02.24_presentation22_o.jpg" data-mid="22161702"  border="0" align="left"/&#62;</description>
		
		<excerpt>Sound Design  2 weeks, February 2012  Miha Feus WIlliam Van Beek Shelagh McLellan  Umeå Institute of Design Interactive Institute (tutor)   INTRODUCTION Created...</excerpt>

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		<media:thumbnail url="http://payload30.cargocollective.com/1/3/96899/2918229/prt_1338731180.jpg" />

	</item>
		
		
	<item>
		<title>On a Happy Note</title>
				
		<link>http://www.shelaghjoyce.com/On-a-Happy-Note</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/On-a-Happy-Note</comments>

		<pubDate>Thu, 02 Feb 2012 15:10:17 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[interaction, experience]]></category>

		<guid isPermaLink="false">2732244</guid>

		<description>&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/title images_12.08.043_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/title images_12.08.043_o.jpg" data-mid="23380830"  border="0" align="left"/&#62;Form Design 

1 week, January 2012

Ayse Gokce Bor 
Shivanjali Tomar
Shelagh McLellan

Umeå 2014
Umeå Institute of Design

INTRODUCTION
On a Happy Note is a sound recording installation to encourage people of Umeå to record their voices. The recordings collected by the installation will then be used to compose en ensemble of music; Voices of Umeå by Anders Lind, for Umeå2014.





Putting our thinking hats on
We sorted our ideas using this experience continuum encompassing all the touch points in the journey for a person engaging in this experience. &#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation2_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation2_o.jpg" data-mid="23380748"  border="0" align="left"/&#62;

Ideation We sorted our ideas using this experience continuum encompassing all the touch points in the journey for a person engaging in this experience.
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation3_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation3_o.jpg" data-mid="23380750"  border="0" align="left"/&#62;

Experience ContinuumWe divided the experience into the physical action, the social interaction and the emotional reaction and used it as a tool to flush out our ideas and how they work together.
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation4_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation4_o.jpg" data-mid="23380751"  border="0" align="left"/&#62;

Building a story From the experience continuum model we had 3 components, the megaphone, the speech bubble and the visual mosaic, but we had difficulties stitching them together.
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation5_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation5_o.jpg" data-mid="23380754"  border="0" align="left"/&#62;


BodystormingBy creating a physical mock up of the elements we were able to bodystorm how the game could be.
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation6_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation6_o.jpg" data-mid="23380757"  border="0" align="left"/&#62;


EXPERIENCEOur concept consists of 3 elements which captivates peoples attention both before, during and after visiting the installation
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation7_12_1000.jpg" width="1000" height="459" width_o="1735" height_o="798" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation7_12_o.jpg" data-mid="23381734"  border="0" align="left"/&#62;


Glass HouseThe glass house is the hub of the project showcasing a visualization of each recording which is being added. Each location has a different color. We see this as the space where people become curious and build up anticipation. Here people can see the project evolve. 
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentationvs2_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentationvs2_o.jpg" data-mid="23381295"  border="0" align="left"/&#62;


InstallationThe installation consists of 3 megaphones and a screen with a game on it. The game displayed is interacted with through speaking into the megaphone. 
The game has been designed to instigate people to talk into the megaphone. We have provided words for people to say, in order to lower the cognitive load. The megaphones have a built in microphone to record, which results in clear voices devoid of any background noise. It also has a speaker to replay your recording and a delete button in case you want to delete it.  
 &#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation9_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation9_o.jpg" data-mid="23380764"  border="0" align="left"/&#62;

Website
The website allows users to listen to their voice clips and to make their own music ensembles using the clips online.
This creates an online community that allows people to share and vote and generate a awareness about the project. 
&#60;img src="http://payload21.cargocollective.com/1/3/96899/2732244/presentation10_1000.jpg" width="1000" height="749" width_o="1735" height_o="1301" src_o="http://payload21.cargocollective.com/1/3/96899/2732244/presentation10_o.jpg" data-mid="23380766"  border="0" align="left"/&#62;

[My role in the team: I suggested to structure our project by using the experience continuum, and kept referring back to it when we got stuck. I was responsible for creating the visual language, including the logo, presentation material, website wireframes and the megaphone models.]</description>
		
		<excerpt>Form Design   1 week, January 2012  Ayse Gokce Bor  Shivanjali Tomar Shelagh McLellan  Umeå 2014 Umeå Institute of Design  INTRODUCTION On a Happy Note is a sound...</excerpt>

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		<media:thumbnail url="http://payload21.cargocollective.com/1/3/96899/2732244/prt_1338731539.jpg" />

	</item>
		
		
	<item>
		<title>Sea to Sky</title>
				
		<link>http://www.shelaghjoyce.com/Sea-to-Sky</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Sea-to-Sky</comments>

		<pubDate>Tue, 17 Jan 2012 15:04:48 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[visual, structural design]]></category>

		<guid isPermaLink="false">2625416</guid>

		<description>&#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/title images_12.08.046_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/title images_12.08.046_o.jpg" data-mid="22176026"  border="0" align="left"/&#62;Design Elective
July 2010

Sam Dal Monte 
Stephanie McCarty
Shelagh McLellan

Emily Carr University 
Visa 

This concept was chosen by Visa to be produced and displayed in over 350 stores in Greater Vancouver during the Olympics. 

INTRODUCTION Sea to Sky is a point of purchase display for Visa and the 2010 Olympics capturing the essence of Vancouver.
&#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20125_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20125_o.jpg" data-mid="22175996"  border="0" align="left"/&#62;

InspirationWe found inspiration in the seat to sky landscape, the native totem poles and how they traditionally were a story telling tool. &#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 2012_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 2012_o.jpg" data-mid="22175986"  border="0" align="left"/&#62; 

Paper sketches&#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20122_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20122_o.jpg" data-mid="22175987"  border="0" align="left"/&#62; 

Sea to Sky ConceptWe combined this totem pole structure with displaying images from the sea at the bottom to the sky at the top of the totem pole.&#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20123_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20123_o.jpg" data-mid="22175991"  border="0" align="left"/&#62;

Paper sketch Iterations
We made many paper mock ups and prototypes to refine the way the pieces fit together. &#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20124_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20124_o.jpg" data-mid="22175993"  border="0" align="left"/&#62;

Template &#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20126_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20126_o.jpg" data-mid="22176000"  border="0" align="left"/&#62; 
 
Final structure Visa manufactured it in a larger scale and in a different colorway as we had suggested. &#60;img src="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20127_1000.jpg" width="1000" height="751" width_o="1663" height_o="1250" src_o="http://payload16.cargocollective.com/1/3/96899/2625416/presentation redo 20127_o.jpg" data-mid="22176002"  border="0" align="left"/&#62;</description>
		
		<excerpt>Design Elective July 2010  Sam Dal Monte  Stephanie McCarty Shelagh McLellan  Emily Carr University  Visa   This concept was chosen by Visa to be produced and...</excerpt>

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		<media:thumbnail url="http://payload16.cargocollective.com/1/3/96899/2625416/prt_1349622760.jpg" />

	</item>
		
		
	<item>
		<title>Fluevog</title>
				
		<link>http://www.shelaghjoyce.com/Fluevog</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Fluevog</comments>

		<pubDate>Mon, 16 Jan 2012 15:21:10 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[industrial design, fashion]]></category>

		<guid isPermaLink="false">2310441</guid>

		<description>&#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/title images_12.08.049_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload.cargocollective.com/1/3/96899/2310441/title images_12.08.049_o.jpg" data-mid="22175479"  border="0" align="left"/&#62;Internship 
John Fluevog Shoes

4 months, April - August 2010

All products shown were worked on in collaboration with the Fluevog design team.

Spring 2011 Collection

Primarily small accessories, custom hardware and store displays, specification packages and colorways for the women's shoe collection. 


Custom Pricing Display
Custom dice concept that I initiated that are now used to price shoes and accessories in all 14 Fluevog Stores. My task was to create a pricing display system that would work in all the stores and which was an extension of the Fluevog brand. &#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/DSC04822_1000.JPG" width="1000" height="666" width_o="1000" height_o="666" src_o="http://payload.cargocollective.com/1/3/96899/2310441/DSC04822_o.JPG" data-mid="22175438"  border="0" align="left"/&#62;

Packaging Design 
I drafted specification and sourced manufacturers for packaging option for small accessories, such as the belt buckles. &#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3246edit_1000.jpg" width="1000" height="667" width_o="1000" height_o="667" src_o="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3246edit_o.jpg" data-mid="22175439"  border="0" align="left"/&#62; 

Belt Buckle Design
Responsible for all specification packages for the belt buckles, and developed the checkered based on the Creeper shoe family. &#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3257edit_1000.jpg" width="1000" height="667" width_o="1000" height_o="667" src_o="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3257edit_o.jpg" data-mid="22175442"  border="0" align="left"/&#62; 

Custom Hardware Design
I created specs for custom hardware and this piece is now used on many shoe families as vintage buckle. &#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3259edit_1000.jpg" width="1000" height="667" width_o="1000" height_o="667" src_o="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3259edit_o.jpg" data-mid="22175443"  border="0" align="left"/&#62;

Store display &#38; Colorways
I also worked on store display options such as the shoe riser, along with doing many shoe colorways such as the Adrian Shoe Family. &#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3348edit_1000.jpg" width="1000" height="662" width_o="1000" height_o="662" src_o="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3348edit_o.jpg" data-mid="22175445"  border="0" align="left"/&#62;  Accessory Design&#60;img src="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3266edit_1000.jpg" width="1000" height="667" width_o="1000" height_o="667" src_o="http://payload.cargocollective.com/1/3/96899/2310441/IMG_3266edit_o.jpg" data-mid="22175444"  border="0" align="left"/&#62; </description>
		
		<excerpt>Internship  John Fluevog Shoes  4 months, April - August 2010  All products shown were worked on in collaboration with the Fluevog design team.  Spring 2011...</excerpt>

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		<media:thumbnail url="http://payload.cargocollective.com/1/3/96899/2310441/prt_1349622690.jpg" />

	</item>
		
		
	<item>
		<title>Collaborative Environment</title>
				
		<link>http://www.shelaghjoyce.com/Collaborative-Environment</link>

		<comments>http://www.shelaghjoyce.com/following/shelaghjoyce.com/Collaborative-Environment</comments>

		<pubDate>Mon, 16 Jan 2012 15:21:09 +0000</pubDate>

		<dc:creator>Shelagh Joyce McLellan Portfolio</dc:creator>
		
		<category><![CDATA[interface, experience]]></category>

		<guid isPermaLink="false">2489926</guid>

		<description>&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/title images_12.08.044_1000.jpg" width="750" height="200" width_o="750" height_o="200" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/title images_12.08.044_o.jpg" data-mid="22342953"  border="0" align="left"/&#62;Professional User - GUI Project
5 weeks, November - December 2011

Siri Johansson
 Kilian Kreiser  
Ayse Gokce Bor.
Shelagh McLellan


Umeå Institute of Design 
Umeå Police 


INTRODUCTION
This project was carried out in corporation with the Umeå Police, with the aim of redesigning the graphical user interface for the professional user in the Command and Communication Center (LKC). We have looked at the LKC as a cooperative environment and designed the system so that both physical and virtual parts assist people’s interactions in the best possible way. We are proposing a new room layout with work station interfaces that combines touch and tangible components to create a smooth workflow. The focus has been on supporting collaborative features both through the screen interface and the wall projection.





UNDERSTANDING 
User Research
While observing and interviewing the dispatchers we sat next to them and could listen in to the calls, while following the screen workflow. Each group shared their insight with the rest of the class so we could build on it for the next visit, by preparing questions and discussion areas as we more closely defined our interest areas. This research was essential for the development of our final focus area, the research findings and problem setting.

&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images_o.jpg" data-mid="22342019"  border="0" align="left"/&#62;

 System Overview This diagram explains the system in which the dispatchers work within. It walks through the whole user journey from when an incident occurs to the case being closed. 

&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images2_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images2_o.jpg" data-mid="22342023"  border="0" align="left"/&#62;

The 21 different windows and the many softwares the dispatchers interact with.

&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images3_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images3_o.jpg" data-mid="22342025"  border="0" align="left"/&#62; 

APPROACH
Our approach has been to not see the screen as a sovereign unit, but rather as one part in an information ecosystem that encompasses people, artefacts and information. The way these three parts of the system work together is the key to both enhanced efficiency and a sustainable work environment. Our sketching process consequently started with the room, and zooming in on the workstation and lastly on the interface.

&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images4_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images4_o.jpg" data-mid="22342027"  border="0" align="left"/&#62;


INSIGHTS
Room insights
From observing how the operators collaborated with each other within the room we found many areas of improvement.
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images5_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images5_o.jpg" data-mid="22342028"  border="0" align="left"/&#62; 

Physical Objects and Virtual Interaction Insights We discovered that there was an overload of visual and physical elements for just one feature such as the radio. 
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images6_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images6_o.jpg" data-mid="22342031"  border="0" align="left"/&#62;

Workflow Insights
Discovered that the mouse and eyes traveled great distances, and that the most frequently used windows were not the largest nor the most centrally located. 

&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images7_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images7_o.jpg" data-mid="22342035"  border="0" align="left"/&#62;

EXPLORING
Sketch processOur sketching process started by focusing on the context of the room, and zooming in on the workstation and eventually the interface. 
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images8_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images8_o.jpg" data-mid="22342039"  border="0" align="left"/&#62; 

Paper Mock-ups
Paper prototype of touchscreen layout, which we used act out the workflow with the users during a workshop.In the first concept, the L-shape, we wanted to explore the possibility of using a vertical screen in order to condense the work area. We wanted to reduce visual and physical clutter so we explored how we could use one physical object with a screen on top (puck) to group all of the communication functions. The second concept was named Newspaper due to its layout which created a more traditional feel. This concept consisted of a curved touch screen and a keyboard with specialized shortcuts. The GUI was divided into different sections that grouped similar functions, such as communication, event, patrol and information. 
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images9_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images9_o.jpg" data-mid="22342043"  border="0" align="left"/&#62;

User involvement workshop
Our aim during the workshop was to test different ways of improving the communication between the dispatchers and how they interact with the work stations. We got valuable feedback and an understanding for how operators would like to see their future work environment.  
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images10_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images10_o.jpg" data-mid="22342047"  border="0" align="left"/&#62;

Wireframes
Evaluating the feedback, we decided to continue with the Newspaper concept. We started working digitally on the GUI in order to create more precise understanding of the graphics, icons, colors and screen space. We explored different color schemes as well as different design languages such as rounded corners vs hard corners. For the next weeks we continued sketching to refine the GUI, and some examples can be seen below.  


&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images11_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images11_o.jpg" data-mid="22342051"  border="0" align="left"/&#62;
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images12_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images12_o.jpg" data-mid="22342055"  border="0" align="left"/&#62;
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images13_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images13_o.jpg" data-mid="22342062"  border="0" align="left"/&#62;


User testing workshop
During our user testing we were able to evaluate the functions with users through simulating a touch screen interface 
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images14_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images14_o.jpg" data-mid="22342079"  border="0" align="left"/&#62;

VISUALIZING &#38; COMMUNICATING 

ROOM 
Layout
The room layout was designed based on feedback from dispatchers and duty officers. 
&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images17_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images17_o.jpg" data-mid="22342091"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images18_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images18_o.jpg" data-mid="22342093"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images19_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images19_o.jpg" data-mid="22342095"  border="0" align="left"/&#62;

Projection
{image28}&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images29_1000.jpg" width="1000" height="564" width_o="2048" height_o="1155" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images29_o.jpg" data-mid="22342119"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images30_1000.jpg" width="1000" height="564" width_o="2048" height_o="1155" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images30_o.jpg" data-mid="22342123"  border="0" align="left"/&#62;


WorkstationOverview of the interface, workstation with keyboard shortcuts and the communication puck. &#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images15_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images15_o.jpg" data-mid="22342086"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images16_1000.jpg" width="1000" height="706" width_o="1754" height_o="1240" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images16_o.jpg" data-mid="22342088"  border="0" align="left"/&#62;

Interface Design For complete overview of interface watch the video above. &#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images20_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images20_o.jpg" data-mid="22342096"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images21_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images21_o.jpg" data-mid="22342098"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images22_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images22_o.jpg" data-mid="22342099"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images23_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images23_o.jpg" data-mid="22342101"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images24_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images24_o.jpg" data-mid="22342104"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images25_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images25_o.jpg" data-mid="22342106"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images26_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images26_o.jpg" data-mid="22342110"  border="0" align="left"/&#62;&#60;img src="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images27_1000.jpg" width="1000" height="500" width_o="2048" height_o="1024" src_o="http://payload9.cargocollective.com/1/3/96899/2489926/12.10.11_portfolio images27_o.jpg" data-mid="22342112"  border="0" align="left"/&#62;



[My role in the team was initially as one of the synthesizers of both research data and during the brainstorming process to keep fueling ideas. During this process we worked very well together as a team and did most tasks together, so I played a role in building both of the paper sketches, and developing the storyboards, and animating parts of the final video in after effects.] 



Report 
SIDeR Conference Paper </description>
		
		<excerpt>Professional User - GUI Project 5 weeks, November - December 2011  Siri Johansson  Kilian Kreiser   Ayse Gokce Bor. Shelagh McLellan   Umeå Institute of Design ...</excerpt>

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